Using Labor Loading

The optional Maintenance Contract Labor Plan window displays technicians and their hours for the selected contract, their total hours for all contracts, and the percentage of preventive maintenance hours they have used. The technician's preventive maintenance hours are allotted during setup.

Viewing a Maintenance Contract Labor Plan

1. Select Cards > Service Management > Service Manager.
2. Select a customer and select the Contract indicator.
3. Select a contract and select Labor Load.
4. Select the appropriate month box to open the Contract Tasks By Month window. Here you can redistribute or edit the maintenance tasks for the technician. Use the show/hide detail button to see further details on the task.
5. Double-click a task in the scrolling window to open the Maintenance Tasks window, where you can add task codes and task lists, change the task schedule, add notes, and estimate costs.

Viewing a Technician's Hours on All contracts

You can use the Maintenance Labor Loading window to view the hours of a technician for a contract, as well as for all contracts.

1. Select Microsoft Dynamics GP > Tools > Routines > Service Management > Maintenance Contract > Labor Loading.
2. Use the Technician ID lookup to select the technician. Select the Year as well. The contracts for that technician appear, along with the hours for each contract, divided per each month of the year.