Time Zone Views

Time zone views allow you to view the dates/times in the time zone of location, technician, user, and in GMT (Greenwich Mean Time). This feature has been implemented in several windows.

Time zone views are just that: views; they do not affect the way dates/times are stored.

Changing the View

The time zone icon appears in the upper right of the appropriate window. The availability of views depends on the window and context. See below for a list of windows and available views. The availability of views depends on the window and context. See below for a list of windows and available views.

Indicator	The time zone displays by
	GMT
	Location
	Technician
	User

To change a view,

Select anywhere inside the icon. A popup menu appears.
Select the view that you want. The picture on the icon changes, depending on the view selected.
- Service Call
  GMT, Location (default), Technician, User
  The time zone view icon will not be enabled until a service call is saved.
- Appointments
  GMT, Location (default from service call), Technician, User
- Service Level Call Inquiry
  GMT, Location, Technician (default), User
- Dispatch Board
  GMT, Location (default), Technician
- Appointment Wizard
  GMT, Technician (default), User
- Reschedule Appointment Wizard
  GMT, Technician (default), User
- Appointment History
  GMT, Location, User
- Technician Schedules
  GMT, Technician (default), User.
  The time zone selected appears in each grid of the technician's schedule.
- Technician Activity Inquiry
  GMT, Technician (default), User
- Technician Board - Appointments
  GMT, Technician (default), User
- Technician Board - Appointments - Daily View
  GMT, Technician (default), User
  The time zone selected appears in the right corner of the Time column heading.
- Time Stamp
  GMT, Location, Technician, User
  When any of the clocks on the window are pressed, the system converts to the time zone selected using the time zone icon.