Using Microsoft Dynamics GP Purchase Order Processing with Service Management

Service Management integrates with Purchase Order Processing. You can create a purchase order from Service Management or Microsoft Dynamics GP, using the service call ID to link the purchase order and the call. You can also add a description to a purchase order line item.

When entering job information on a purchase order, all cost and item information goes to the service call in Service Management rather than to the Inventory module. If you wish to track purchase order items through inventory, you can first create a PO using the Unbilled product indicator for the items, then create an adjustment entry to the service call.

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