The Microsoft Dynamics GP Apply Sales Documents window is used to apply credit memos and payments to invoices.
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To access the Apply Sales Documents window, go to Transactions > Sales > Apply Sales Documents.
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Enter the Customer ID used as the Bill to Customer for the job invoices or use the Customer ID lookup to select the appropriate customer.
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In the Type field, select Credit Memo.
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Select the Document Number you wish to apply as a credit memo using the lookup provided. When using the lookup, a list of Open (unapplied) Cash Documents display.
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Back on the Apply Sales Documents window, the scrolling window displays the job invoices that have the same job ID as the selected credit memo.
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Mark the checkbox(es) to the left of the job invoice(s) that are applying the credit memo to.
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Select OK.