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Unassigned Appointments Report

The Unassigned Appointments report lists all appointments for a date range that have an Unassigned or Default status. The total number of unassigned appointments and their total hours are listed at the end of the report.

  1. Select Reports > Service Management > Service > Unassigned Appointments.
  2. Enter a Start Date and an End Date.
  3. Select whether to include calls with an MCC call type.
  4. Select Print.

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