Unassigned Appointments Report
The Unassigned Appointments report lists all appointments for a date range that have an Unassigned or Default status. The total number of unassigned appointments and their total hours are listed at the end of the report.
- Select Reports > Service Management > Service > Unassigned Appointments.
- Enter a Start Date and an End Date.
- Select whether to include calls with an MCC call type.
- Select Print.