Uninstalling Signature

If you need to uninstall Signature, follow the instructions below.

These instructions apply to core Signature products (Job Cost, Service Management, and Equipment Management) only. To uninstall any add-on products, use Add/Remove Programs in Windows. ONLY qualified technical personnel with system administrative privileges should uninstall products.

Step 1: Unmark Security to Alternate Signature Windows and Reports

Refer to your Microsoft Dynamics GP user documentation for step-by-step instructions.

Step 2: Clear Information in the SLB10400 Table

Contact Signature WennSoft Support for information on how to clear information stored in the SLB10400 table.

Step 3: Remove Signature References from the DYNAMICS.SET File

The DYNAMICS.SET file, which appears in the Microsoft Dynamics GP install folder, contains references to Signature products and modules, as well as directory paths for some files. You can use a text editor such as Notepad to edit this file.

1. Remove Signature products and modules references from the file, including the dictionary ID, name, and associated lines.
   • Signature Products 131 Signature Products :C:Program Files (x86)/Microsoft Dynamics/GP2018/WENNSOFT.DIC:C:Program Files (x86)/Microsoft Dynamics/GP2018/Data/WSFORMS.DIC:C:Program Files (x86)/Microsoft Dynamics/GP2018/Data/WSREPTS.DIC
   • Equipment Management (if it exists) 836 Signature Equipment Management :C:Program Files (x86)/Microsoft Dynamics/GP2018/EQUIPMNT.DIC :C:Program Files (x86)/Microsoft Dynamics/GP2018/Data/EQPT_FRM.DIC :C:Program Files (x86)/Microsoft Dynamics/GP2018/Data/EQPT_RPT.DIC
   • Alt Window & Report Manager and dictionary ID 835 Alt Window & Report Manager :C:Program Files (x86)/Microsoft Dynamics/GP2018/WSAWRM.DIC :C:Program Files (x86)/Microsoft Dynamics/GP2018/Data/WSAWRM_F.DIC :C:Program Files (x86)/Microsoft Dynamics/GP2018/Data/WSAWRM_R.DIC
2. A number appears at the very top of the set file that tells you the number of dictionaries installed. You need to REDUCE this number for EACH dictionary you remove.

Step 4: Remove Signature-related Files and Folders from the Microsoft Dynamics GP Installation Folder

1. Open Windows Explorer and navigate to the Microsoft Dynamics GP installation folder.
2. Locate and remove the Signature folder and all subfolders from the Microsoft Dynamics GP installation folder.
3. Locate and remove the following file, if it exists: <GP installation folder> \ DATA \ GDBoard.exe.
4. Locate and remove all Signature folders from <GP installation folder>\ SQL.
5. Locate and remove all Signature folders from <GP installation folder>\Documentation.
6. Locate and remove the following files from the Microsoft Dynamics GP installation folder: SVIEWER.EXE WENNSOFT.DIC Wsinstall.bat wsutil.dic WSUTIL.SET.