About Using the Service Call Lookup Window
When you are entering a transaction that is associated with a service call on the Time Card Entry window, you can filter the Service Call Lookup window to display all service calls or only those service calls that you have an appointment for. This is useful if you do not want to scroll through a long list of service calls to find the one you are working on. By default, only your service calls will display.
You can toggle between your service calls and all service calls as necessary.