Invoicing Service Calls Using Multicurrency Management

In the Service Invoice window, the Currency ID field is enabled if you are using Signature Multicurrency Management.

1. Select Cards > Service Management > Service Manager.
2. Select a customer and select the History indicator.

3. Double-click a call and select Invoice. The Currency ID field defaults with the currency ID specified on the Microsoft Dynamics GP customer record. If no currency ID is specified for the customer, the company's functional currency defaults. You can select a different currency ID using the lookup in the Currency ID field. The expansion button in the Currency ID field opens the Exchange Rate Entry window, where you can change the default rate type ID or the default exchange rate. If you enter costs through the Payables Transaction Entry window, only functional amounts are sent to the service invoice. All costs associated with a service call are tracked in the company's functional currency. To see the originating amount that is billed to the customer, you must print invoice 3 or 4. If you are using Signature Multicurrency Management, invoice 3 and 4 are modified to print the originating amounts if your transaction is in the originating currency. If your transaction is in the functional currency, invoice 3 and 4 print the functional amounts. 

   

   • If the customer is a Balance Forward customer, the company's functional currency defaults. The Currency ID field is disabled.
   • The Service Invoice window always displays costs using the dollar sign ($), regardless of the functional currency. The amounts, however, are in the correct currency.
4. In the Service Invoice window, select Print and then select Invoice 3 or Invoice 4. If you are using Signature Multicurrency Management, the Billing Rates button is not present in the Service Invoice window since you are not able to edit individual transactions. The Posted Service Invoice window also displays amounts in the functional currency. Print invoice 3 or 4 to see originating amounts. Once the distributions are recalculated, all Service distributions default back to Unbilled, and you must re-enter the information.

• The Preview button in the Service Invoice window displays amounts in the company's functional currency. If you want to preview the invoice in the originating currency, select to print invoice 3 or 4 to the screen. If you save a Payables Management transaction or create a distribution using the Payables Transaction Entry Distribution window and then change the exchange rate in the Exchange Rate Entry window, a message displays stating the distributions and taxes will be recalculated.
• The SRS Multi-Currency invoices cannot be printed from the Reports Manager.