Labeling User-Defined Fields
Most major windows in Service Management have user-defined fields. Before labeling these fields, we recommend you determine what data your business needs to capture. There are user-defined fields in each major window in Service Management. The following windows contain user-defined fields:
- Add Subtask
- Contact Setup
- Contact Setup - Local
- Customer
- Equipment - Additional Fields
- Location
- Meter Readings/Hours
- Service Call
- Time Stamp
- Master Contracts
- Maintenance Contracts
- Workorder Names
You also can use Microsoft Dynamics GP Modifier to change field labels, rearrange window layout, and make fields invisible (Microsoft Dynamics GP > Tools > Customize > Modifier).