Time Zone Views

Time zone views allow you to view the dates/times in the time zone of location, technician, user, and in GMT (Greenwich Mean Time). This feature has been implemented in several windows. 

Changing the View

The time zone icon appears in the upper right of the appropriate window. The availability of views depends on the window and context. See below for a list of windows and available views. The availability of views depends on the window and context. See below for a list of windows and available views.

Indicator	The time zone displays by
	GMT
	Location
	Technician
	User

To change a view,

1. Select anywhere inside the icon. A popup menu appears.

2. Select the view that you want. The picture on the icon changes, depending on the view selected.

   • Service Call
     GMT, Location (default), Technician, User 
     The time zone view icon will not be enabled until a service call is saved.

   • Appointments
     GMT, Location (default from service call), Technician, User

   • Service Level Call Inquiry
     GMT, Location, Technician (default), User

   • Dispatch Board
     GMT, Location (default), Technician

   • Appointment Wizard
     GMT, Technician (default), User

   • Reschedule Appointment Wizard
     GMT, Technician (default), User

   • Appointment History
     GMT, Location, User

   • Technician Schedules
     GMT, Technician (default), User.

     The time zone selected appears in each grid of the technician's schedule.

   • Technician Activity Inquiry
     GMT, Technician (default), User

   • Technician Board - Appointments
     GMT, Technician (default), User

   • Technician Board - Appointments - Daily View
     GMT, Technician (default), User

     The time zone selected appears in the right corner of the Time column heading.

   • Time Stamp
     GMT, Location, Technician, User

     When any of the clocks on the window are pressed, the system converts to the time zone selected using the time zone icon.