Lookup windows contain a list of items entered when you set up or as you use Service Management. Lookup windows provide a way to organize, validate, and speed up information entry. A lookup button in a field indicates that a lookup window is available. Almost all the lookup window selections are user-definable, giving you flexibility to customize Service Management Series.
You can partially type an entry and choose CTRL - L in fields with an attached lookup window to locate information more quickly. For instance, if you enter "Sch" in the Location Name field in the Service Manager window and choose CTRL - L, the lookup window's data will start listing with the first occurrence of "Sch".
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Refrigerant Tracking Lookup Data -
Setting Up Skill Levels -
Setting Up Technician Shifts -
Setting Up Technician Activity IDs -
Setting Up Service Areas -
Setting Up Branches -
Setting Up Technicians -
Setting Up Technician Teams -
Setting Up Divisions -
Copying Division Accounts -
Setting Up Customer User-Defined Lookup Windows -
Setting Up Location User-Defined Lookup Windows -
Setting Up Postal Codes -
Setting Up Contacts -
Setting Up Problem Types -
Setting Up Call Types -
Setting Up Appointment Status -
Setting Up the Service User-Defined Field Lookup Window -
Setting Up Trouble Codes -
Setting Up Resolution Codes -
Setting Up Resolution Snippets -
Setting Up Manufacturers -
Setting Up Installation Information -
Setting Up Extended Warranty Types -
Setting Up Equipment Types