You can create a new task list by copying an existing one using the Copy Task List utility.
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Choose Microsoft Dynamics GP > Tools > Utilities > Service Management > Copy Task List.
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Complete the following fields:SourceChoose Task List ID, Contract Task List ID, Service Call Task List ID, or Quote Task List ID for the source task list.Customer ID, Location ID, contract Number / Service Call ID / Quote Number, Equipment IDIf the source is a contract task list, choose a Customer ID and Contract Number. If the source is a service call task list, choose a Service Call ID. It is not necessary to choose a Customer ID first unless you want to filter the service calls in the lookup data. If the source is a quote task list, choose a Customer ID and Quote Number. The Location ID and Equipment ID default from the records you choose.Task List ID / Contract Task List ID / Service Call Task List ID / Quote Task List IDChoose the source task list that you are copying, depending on which source type you have selected.Protected ListThis checkbox pertains to the task list you chose and is display-only on this window.NewChoose the task list type of the new task list.Customer ID, Location ID, contract Number / Service Call ID / Quote Number, Equipment IDIf you chose to create a new contract task list, service call task list, or quote task list, complete this information, as necessary.Task List ID / Contract Task List ID / Service Call Task List ID / Quote Task List IDEnter an ID for the new task list. The field that appears depends on the task list type you chose in the New field.DescriptionDescribe the new task list.Task List TypeUse this field to add additional information about a new contract task list or quote task list.Start Task Schedule based on first available service dateMark this checkbox if you want the maintenance tasks on a contract to be scheduled on the first available service call date, regardless of the task's schedule. This checkbox is enabled only for 2, 3, 4, or 6-month tasks.Control Frequency and ScheduleMark this checkbox to control the frequency and schedule of a contract or quote task list.Frequency, ScheduleIf the above checkbox is marked, use the look ups to choose a frequency and schedule that will roll down to all tasks and subtasks associated with the new contract or quote task list.
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Choose Copy.