Set Up Sublocations for Barcoding

The barcode functionality is available for equipment, sublocations, and inventory. The supported barcodes are those in the ZBar library including: EAN-13/UPC-A, UPC-E, EAN-8, Code 128, Code 39, Interleaved 2 of 5, and QR Code. 

The barcode feature allows the field technician to:

• Scan a barcode from a piece of equipment or a sublocation with the MobileTech device for easy navigation and accessibility to the assigned tasks.

• Scan a piece of equipment to add it to an existing service call or to add it to a new service call.

• Scan and record a barcode for a new piece of equipment at a customer site.

• Scan a barcode for an existing piece of equipment, if a barcode doesn't already exist, to update the equipment record with the barcode scanned.

• Automate the entry of an inventory part number during the appointment completion process.

Before technicians can scan a sublocation barcode from the Service Calls or Appointments lists, you must select sublocation validation in Service Management and set UseBarcoding to True in MobileTech Administration.

1. In Microsoft Dynamics GP, select Microsoft Dynamics GP > Tools > Setup > Service Management > Module Setup > Service Options. The Service Options window is displayed.

2. In the Premier Options section, mark Use Validation for Sublocations, and then select OK. This makes the Sublocations button available in the Location window.

3. In Microsoft Dynamics GP, select Cards > Sales > Customer. Enter or select a customer. Select the Location button, enter or select a location, and then select the Sublocations button. The Sublocation Maintenance window is displayed.

4. If a barcode is associated with the sublocation, add a sublocation barcode.

5. Save the changes.

6. In MobileTech Administration, select Setup Options. Under Mobile Device Global Settings, make sure UseBarcoding = True.