New Features

Microsoft Deprecating SMTP Basic Auth

Microsoft will deprecate SMTP Basic Auth in September 2025. Basic auth is a legacy authentication method that sends usernames and passwords in plain text over the network, making it vulnerable to credential theft, phishing, and brute force attacks. For more information about why this change is occurring, including FAQs, see https://techcommunity.microsoft.com/blog/exchange/exchange-online-to-retire-basic-auth-for-client-submission-smtp-auth/4114750 .

Microsoft Exchange Online will remove support for Basic authentication with Client Submission (SMTP AUTH) endpoints for:

• http://smtp.office365.com

• smtp-legacy.office365.com.

This MobileTech update includes new setup options so emails may be sent from MobileTech to authenticate an IMAP, POP, or SMTP OAuth via Outlook/Office 365.

• We’ve created a new Email Settings Setup Option that combines the previous email settings in Report Settings and new fields related to these changes.

• On the Email Settings page, we also have a section on Setting Up Azure OAuth. This information is included below.

Setting Up Azure OAuth

Step 1: Register MobileTech with the Microsoft Identity Platform

Complete the steps from Microsoft’s Quickstart: Register an application in Microsoft Entra ID web page. This will provide the Tenant ID, Application Client ID, and Client Secret information required in the Email Setup Options in MobileTech Administration to authenticate sending emails.

Step 2: Set Up Microsoft Graph Permissions

After registering MobileTech as an application, you will need to add the following permissions to the Microsoft Graph API. For more information, see Add permissions to access Microsoft Graph.

Step 3: Complete the Email Settings in MobileTech Admin

Go to Email Settings to set up how your emails will be sent within MobileTech.