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Other System Requirements

Compatibility

To find a complete list of system requirements across all the Signature modules, refer to the System Requirements documentation.

This table lists the tested and supported compatible versions for MobileTech 2024.

Software or deviceCompatible versions
Operating Systems 
  • Android 14, 15
  • iOS 17, 18
  • Windows 10, 11

Signature Version

IMPORTANT

If you are upgrading to Signature 2024 (18.7.9), you must upgrade to MobileTech 10.0. However, if you are only upgrading MobileTech to version 10.0, you can be on any of these compatible Signature versions.

  • Signature 2024 (18.07b09)
  • Signature 2023 (18.06b08)

Incompatibility

  • The MSI (non-Windows Store) version of the Resco Mobile CRM available from the Resco website is no longer compatible with MobileTech. If you currently use the MSI version, you must migrate to the Windows Store version and should plan accordingly before upgrading.
  • Flexible Forms are not compatible with Microsoft Windows 11.
  • Servers running Cylance script control. 
  • MobileTech inventory transactions do not support Microsoft Dynamics GP Inventory Lots.

Obtain a Google Maps API Key

To use the Mapping feature on any device, you will need to obtain a Google Maps API key at https://cloud.google.com/maps-platform/pricing/. You will need the Maps JavaScript API (Maps > Dynamic Maps) and Geocoding (Places tab). Geocoding is required for setting coordinates. See Enter the Google Maps API Key.

Microsoft announced on May 24, 2024, that they are deprecating Bing Maps. Customers using Bing Maps for Enterprise Basic or Free license will no longer be able to use Bing Maps for Enterprise services beyond June 30, 2025.

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