Install or Upgrade the MobileTech Client

After installing and setting up MobileTech Admin, you will want to test your settings in the Mobile CRM app (MobileTech Client). 

The MSI (non-Windows Store) version of the Resco Mobile CRM available from the Resco website is no longer compatible with MobileTech. If you currently use the MSI version, you must migrate to the Windows Store version and should plan accordingly before upgrading.

• Android Devices: Install the Resco Mobile CRM app from the Google Play Store.

• Apple Devices: Install the Resco Mobile CRM app from the Apple App Store.

• Windows Devices: Install the Resco Mobile CRM app from the Microsoft App Store. If you are using the Windows version of MobileTech and SSL, you cannot use a self-signed SSL certificate. You must get a certificate from a valid certification authority.

As App Stores are increasing their security requirements, HTTPS (with Trusted SSL Certificates) will soon become a requirement across all device types.  Therefore, we recommend that you transition your MobileTech environment to use SSL with a trusted certificate.