Travel hours and travel miles costs are created automatically in MobileTech when the technician times in for travel and enters the miles. You can also manually enter these entries on the service call from the Products and Services tab. The service call’s price list is used for pricing the travel costs that have been added to the service call.
For information on defining travel non-inventory products that have been created in Business Central for travel hours and travel miles, see Service Settings.
Your ability to view cost fields and tabs depends on the security role assigned to your user ID. To view invoices and purchase orders (from the document hyperlink) in Business Central, you must have access to the platform.
Manually Adding Travel Hours
Travel hours can be added from the Time Entries window or from the service call from the Related > Time Entries window. See Time Entries.
Manually Adding Travel Miles
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In the Service Operations sitemap, select Service Calls.
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Open the service call record.
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Select Products and Services.
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Select Add product.
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In the New Service Call Product window, select the travel mileage product.
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Select the Cost Category.
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Enter the miles traveled in the Quantity field.
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Select Save or Save & Close in the New Service Call Product window.
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Refresh the service call window to update the Products window.