View Service Call History
You can view service call history for equipment and customers.
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Equipment: Service Operations > Equipment > Select the equipment > View Related Service Calls on the General tab.
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Customer: Service Operations > Customers > Select the customer > Servicing
View Appointment History
You can view appointment history for the service call and technician.
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Service call: Service Operations > Service Call > Select the service call > Appointments
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Technician: Settings > Resources > Select the resource > Related > Appointments