Displaying Service Call, Appointment, & Equipment Form Fields

In the Service Call, Appointment & Equipment Form Fields section, you can choose the fields to hide/display when you open the service call, service appointment, job appointment, resource appointment, and/or equipment. Each form has required fields that cannot be unchecked.

In Schedule, choose the menu icon and then choose Settings.
In Company Options under Service Call, Appointment, & Equipment Form Fields, choose to hide/display fields from the following tabs:
- Service Call Fields
  Click to view field list.
  - Customer Number
  - Customer Name
  - Address ID
  - Location Name
  - Service Call
  - Description
  - Problem Type
  - Division
  - Salesperson
  - Service Call Type
  - Priority
  - Customer P.O. Number
  - Contract Number
  - Equipment
  - Resource
  - Start Date
  - Date/Time Lock
  - Estimated Hours
  - Service Call Status
  - Completion Date
  - Resolution
  - Bill Customer ID
  - Bill Address ID
  - Job Number
  - Original Service Call
  - Caller Name
  - Caller Email Address
  - Caller Phone
  - USER-DEFINED
  - Service_User_Define_1
- Service Appointment Fields
  Click to view field list.
  - Customer Name
  - Location Name
  - Service Call
  - Appointment
  - Description
  - Status
  - Resource
  - Start Date
  - Estimated Hours
  - Skill Level
  - Priority
  - Completion Date
  - Actual Hours
- Job Appointment Fields
  Click to view field list.
  - Customer Name
  - Location Name
  - Job
  - Description
  - Cost Code
  - Status
  - Resource
  - Start Date
  - Estimated Hours
  - Priority
  - Completion Date
  - Actual Hours
- Resource Appointment Fields
  Click to view field list.
  - Appointment
  - Activity
  - Description
  - Status
  - Resource
  - Description
  - Start Date
  - Estimated Hours
  - Priority
  - Completion Date
  - Actual Hours
- Equipment Fields
  Click to view field list.
  - Description
  - Equipment Type
  - Manufacturer/Model
  - Serial Number
  - Bar Code ID
  - Building ID
  - Building Room
  - Sub Location
  - Installed Date
  - Installed By
  - Warranty Expires
  - Extended Warranty Type
  - Extended Warranty Expires
  - Service Level ID
  - Contract Number
  - Optimal Charge
  - Refrigerant Type ID
  - Refrigerant Equipment Type
  - USER-DEFINED 1
Choose Save at the bottom of each tabbed window.