Upgrading Schedule

Before Upgrading

Prior to upgrading Schedule, we recommend that you back up the following tables:

GP System Database

• K2A_Area

• K2A_Role – User Roles

• K2A_RolePermissions – User Roles

• K2A_Settings – Settings and Configuration

• K2A_User_Role – User Roles

Company Database

• K2A_ResourceExtension – Technician Details

• SV00113 (Vehicles) – Used for Schedule Mapping/Routing

After Upgrading

If your fully qualified domain name (FQDN) has changed, you will need to update the BaseURL in the scheduleLoad.js file. This file is found in Program Files (x86)\Signature\Schedule\Scripts\K2A.

Upgrade Instructions

1. Right-click on the Schedule x.x.xx.exe file and select Run as administrator. 

2. If the Use Account Control window displays, select Yes to continue with the installation.
3. The Welcome to the Prerequisites Setup Wizard displays if any prerequisite files need to be installed or updated. Mark the checkbox next to the file(s) to be installed and select Next. The external setup windows for each file open. You may need to move the Schedule Setup window to see the other setup windows. Complete the file installation(s). After you have installed the prerequisite files, return to the Schedule Setup window and select Next.
4. On the Welcome to the Schedule Setup Wizard, select Next.
5. On the End-User License Agreement window, accept the license agreement, and select Next.
6. On the SQL Server Settings window, enter your SQL Server System settings:
   • SQL Server
   • Admin SQL User
   • Password
   • GP System Database: The database defaults to DYNAMICS, however, you can change this if you have a different name.
7. Select Next.
8. On the Company Select window, mark one or more companies for this installation. 
   At the bottom of this window, the following fields display: 
   
   • Current Version: If you are upgrading, the currently installed version displays.
   • Upgrade Version: Displays the version of Schedule you are installing/upgrading.

9. Select Next.

10. On the Registration Web Service Details window, mark Use HTTPS for Signature Registration web service if the Signature Registration web service is installed on a secure website (https:// instead of http://). This allows the registration web service to be consumed over Secure Sockets Layer (SSL).

11. Select Next.
12. On the Select Schedule Installation Folder window, accept the default installation location, or select the Browse button to choose a different location.
13. Select Next.
14. On the Ready to Install window, select Install.
15. After the upgrade is installed, on the Completing the Schedule Setup Wizard window, the Launch Schedule checkbox is marked to open Schedule after you select Finish.
    This window displays:
    • Service Library URL: You may need this URL for troubleshooting.
    • Schedule URL: This is the URL you will use to open Schedule. 
16. Select Finish.