Creating a New Location

You can create a new location for a customer in the Customer Hub window. This information is synced to Service Management.

1. In the Customer Hub window, right-click on the customer. You can use the advanced lookup features to filter and locate customers quickly and more easily by filtering on inactive or bill-only locations, and by rearranging the columns in the lookup window to suit your preferences. If you have global filtering turned on, you will only see those customers in your area.
2. Select Create New Location for xxx.
3. In the New Customer/Location window, enter the location details, required fields are indicated with a red *** asterisk.
4. Select Save.