Setting up a Field to Display in Schedule Service Call & Appointment Form Fields Settings

For Service Appointments, Job Appointments and Technician Activities:

1. To display an appointment UDF field, open the AppointmentUDF.json file in a program that allows you to edit the file (example: Notepad). Edit the following fields within a set of braces { }.
   • "Label": User defined label that displays for the property.
   • "IsUsed": To display the field, change the  IsUsed  value to  true .
2. Save the AppointmentUDF.json file.

For the Service Call form:
Once values are added into the WorkOrderUDF.json file, they become immediately available to add to the forms from the Schedule Settings window.

1. To display a service call UDF field, open the WorkOrderUDF.json  file in a program that allows you to edit the file (example: Notepad++). Edit the following fields within a set of braces { }.
   • "Label": User defined label that displays for the property.
   • "IsUsed": To display the field, change the  IsUsed  value to   true  .
2. Save the WorkOrderUDF.json file.
3. For informatioin on how to add the user-defined field to the Schedule Appointment window, see Displaying Service Call & Appointment Form Fields.