You can use the Time Stamp for Service Call ## window to view the time stamping information. If you are using our optional Service Level Agreements module, the time stamp fields display with a red background for any missed guaranteed times.
To access the Time Stamp for Service Call ## window, in the Service Appointment window, select the View Service Call Time Stamps icon.
The Time Stamp window displays the following information:
Date opened
Service call date
User ID
The actual Stamped Time/Date and the Guaranteed Time/Date for the following timestamp fields:
Open
Dispatched
Received
Arrived
Completed
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