A PO workflow step is scoped to the current appointment's service call. It supports technician-relevant creation and editing.
Create a Purchase Order
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Open the PO step.
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Select New PO.
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Select Vendor. Vendor can be selected only during initial creation.
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Enter Purchase Order Number only when the form requires manual entry. Otherwise the server manages the number.
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Enter Order Date.
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Enter Expected Receipt Date. It cannot be earlier than Order Date.
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Save the purchase order header.
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If the number is server-assigned and you are offline, expect the number to display as pending until synchronization.
Add a PO line
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Expand the Purchase Order card and open PO Lines.
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Select New Line.
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If available, choose Inventory, Non-Inventory, or All above the product picker. Service products never appear.
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Select Product.
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Select the required Cost Category.
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Review or edit Description.
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Enter Quantity greater than zero.
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Enter Unit Cost of zero or greater.
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Select Warehouse. When only one option exists, it is selected automatically.
10. Enter Expected Receipt Date when needed.
11. Save the line.
Add a PO note
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Expand the Purchase Order card and open Notes.
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Select New Note.
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Complete Title and Note when required.
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Set the Internal Note option when appropriate.
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Add Attachments when enabled.
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Save the note.
Editing a Purchase Order
Purchase order headers and lines are editable only in supported statuses such as Draft and Pending Approval. Later statuses remain viewable. Vendor is read-only after the first successful header save.
Purchase Order Field Definitions
|
UI label |
Definition |
|
Vendor |
The active vendor for the purchase order. It is selectable during initial creation and read-only after the first save. |
|
Purchase Order Number |
The PO identifier. It is entered only when manual numbering is required; otherwise it is system-managed and may remain pending until online. |
|
Order Date |
The date of the purchase order. |
|
Expected Receipt Date |
The expected receipt date. It cannot be earlier than Order Date when both are present. |
|
Product |
The Inventory or Non-Inventory item for the line. Service products are excluded. |
|
Cost Category |
The required service cost category for a service-call-targeted PO line. |
|
Description |
The PO line description, defaulted from the selected Product and editable where permitted. |
|
Quantity |
The requested line quantity. It must be greater than zero. |
|
Unit Cost |
The cost for one unit. It must be zero or greater. |
|
Warehouse |
The warehouse for the PO line. It is required and is auto-selected when exactly one option is available. |