Tutorials To open the tutorial in a new tab or window, right-click the hyperlink and select the option. General Service Dashboard Overview Adding a Note Accounts Create a Customer Create a Location Create a Vendor Create a Contact Equipment Create an Equipment Record Service Calls and Appointments Create a Service Call from the Service Board Add an Appointment to a Service Call Add Inventory Costs to a Call Add Non-Inventory Costs to a Call Sending Costs to ERP Create an Inventory Return Service Invoicing Invoicing a Service Call Purchase Orders Create a Purchase Order Add a PO Line Schedule Schedule Overview Schedule Drag-and-Drop Using the Smart Planner Settings Greenshades Integration Importing Departments Importing Positions Importing and Setting Up Employees Creating a User Create a Resource Setting Up Rate Categories Setting Up Employee Rates Setting Up Labor Rate Groups Create a Priority Create an Equipment Type Record Create a Manufacturer Record Create a Skill Level MobileTech Web MobileTech Web Landing Page & Workflow Overview MobileTech Info Tab MobileTech Travel and Labor Tabs MobileTech Costs Tab MobileTech Expenses Tab MobileTech Purchase Order Tab MobileTech Resolution Tab & Create New Appointment MobileTech Device View Mobile Settings Workflow Designer Overview