Calendar

Use Calendar to review the appointments stored on your device and open the technician workflow for scheduled work. The Calendar has read-only functionality.

View Your Schedule

1. Select Calendar from the navigation menu. Calendar opens in Agenda view and keeps the last view you selected while the app remains open.

2. Use the view selector to change how appointments are arranged.
   Select from the following views:

   • Agenda: Shows a chronological appointment list and is the default view.
     The Agenda view shows the service call or job number followed by the appointment number, then the customer and location on separate lines. Status and substatus badges appear on the right.

   • Day: Shows one day on a 6:00 AM through 6:00 PM timeline.
     The Day view shows the appointment title, customer, location, status, and substatus. Status details appear beside the customer and location information.

   • Week: Shows the selected week on a 6:00 AM through 6:00 PM timeline.
     The Week view keeps appointment entries compact so more of the schedule remains visible.

   • Month: Shows device-stored appointments by date in a compact month layout.
     The Month view keeps appointment entries compact so more of the schedule remains visible.

3. Use the date navigation controls to move backward or forward. In Agenda, Day, or Week view, select Today to return to the current date.
   On phones, month names are abbreviated and Today appears as an icon-only button with an accessible Today label.

4. Review appointment details. In Agenda and Day views, review the service call or job number, appointment number, customer, location, status, and substatus when one is available. Week and Month use a compact appointment title.

5. Select an appointment to open its existing technician workflow and continue the assigned work.

Result: FORGE Mobile opens the workflow associated with the selected appointment. Calendar does not create or edit appointments.

Keep Calendar Current

• Check the sync status. Calendar uses the same appointment collection as the Appointments list. New and updated appointments appear when they are received for the active technician and stored on the device.

• Refresh when needed. If the sync status shows Needs refresh or an expected appointment is missing, open Settings, go to Offline Data, and select Refresh Data while the device is online.

• Confirm the appointment scope. Appointments without a start time are not shown. Completed, deleted, reassigned, or out-of-range appointments are removed from the active technician calendar.

Operational Notes

• Calendar does not request a separate schedule from the server. It displays appointments already available to FORGE Mobile on the device.

• After the app and its help content have loaded successfully, cached Calendar information and this help remain available offline. Offline results are limited to the data already stored for the active scope.

• Switching company, Business Unit, or signed-in user changes the appointment scope. Finish or sync pending work before changing scope when possible.