Request service history for equipment
You can request service history to view the most recent service calls for the equipment that you're working with.
Choose Service Calls. Select a service call, choose More, and then choose the Equipment tab.
Select an equipment record. Choose the History tab, and then choose Request History.
A list of completed service calls is displayed for the current equipment record. The number of records that are displayed is determined by an administrator during setup.Select a service call to view the completion date, call type, problem type, employee, resolution, and any notes that are associated with the service call.