See these sections for more information:
Create an equipment record
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Open the equipment list for a customer or a service call:
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Choose Customers. Select a customer and choose the Locations tab. Select a location and choose the Equipment tab.
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Choose Service Calls. Select a service call, choose More, and then choose the Equipment tab.
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Choose the New icon.
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Enter information in these fields.
|
Field |
Description |
|
Location |
The default location ID. |
|
*Equipment |
Depending on the setup, you might not be able to enter a new equipment ID. If this field isn't available, an equipment ID is generated automatically after you sync with the host system. |
|
Description |
The description of the equipment. |
|
Equipment Type |
Select the equipment type. |
|
Manufacturer |
Select the manufacturer of the equipment. |
|
Model Number |
Enter the model number. |
|
Serial Number |
Enter the unique serial number for the equipment. |
|
Barcode |
If the equipment has a barcode, enter the barcode number. |
|
Install Date |
Select the date when the equipment was installed. |
|
Install By |
Select the person or company who installed the equipment. |
|
Warranty Exp |
Select the date when the warranty expires. |
|
Ext Warranty Type |
Select the extended warranty type. |
|
Ext Warranty Exp |
Select the date when the extended warranty expires. |
* Required field
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Choose the Save icon.
Change an equipment record
Depending on the setup, you can change these equipment details:
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Equipment Type
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Manufacturer
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Model Number
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Serial Number
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Barcode
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Install Date
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Install By
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Warranty Exp
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Ext Warranty Type
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Ext Warranty Exp