Technicians can generate AI-crafted resolution notes for service appointments directly from the AI Summary screen. The AI resolution note uses appointment data and optional context for accurate documentation. This functionality requires an online device with AI Summary access and Azure connectivity, which customers should coordinate with WennSoft to configure. The system uses appointment data and any optional context you provide. See Generate AI Summary. This feature is available if you have purchased MobileTech+.
Notes
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Device must be online with access to AISummary.
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Azure connectivity is required; customers should coordinate with WennSoft to obtain the necessary Azure configuration.
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To customize your generated AI Summary, please contact your WennSoft representative.
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Input Character limits:
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Additional Details text input: 4,000 characters
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Total Input: 16,000 characters
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Output Character Limit:
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Resolution Notes: Maximum character limit is 32,000
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