MobileTech 2025
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What's New in Service Pack 1 - MobileTech+

Release Version: 2025.0.74
Release Date: February 2026

Introducing MobileTech+

This release introduces MobileTech+, an optional paid feature designed to enhance your mobile experience with advanced capabilities. MobileTech+ is compatible with Signature 2024 and Signature 2025 (and higher).

Included with MobileTech+:

  • AI Call Summary Generation:
    Technicians can generate AI-crafted resolution notes for service appointments directly from the AISummary screen. The system uses appointment data and any optional context you provide. See Generate AI Summary.

    • Device must be online with access to AISummary.

    • Azure connectivity in the WennSoft-hosted tenant is required; customers should coordinate with WennSoft to obtain the necessary Azure configuration.

    • To customize your generated AI Summary, please contact your WennSoft representative.

    • Input Character limits:

      • Additional Details text input: 4,000 characters

      • Total Input: 16,000 characters

    • Output Character Limit:

      • Resolution Notes: Maximum character limit is 32,000

  • MobileTech+ Templates
    MobileTech+ allows you to build robust mobile workflows and generate a report directly on a device, immediately after completing a MobileTech+ template. You can customize the MobileTech+ templates directly in the Template Designer or Report Designer. See Working with MobileTech+.
    Included templates:

    • Equipment Checklist: Provides a maintenance checklist for equipment by type.

    • Job Safety Analysis: Assess the safety of a work location before completing a service or job appointment. Job Safety Analysis identifies safety standards, potential risks, and hazards.

    • Opportunities Form: Use this form to record any information that might require additional billable work in the future

    • Service Workflow: Provides a service appointment workflow that you can step through to complete the appointment.