View or edit service appointment details

You can easily view and edit the details of a service appointment.

1. Double-click the service 

   

    appointment. This can be a scheduled or unassigned appointment. 
2. The Service Appointment Details window displays. You can view and change the information the appointment information. Additional fields may display depending on Schedule settings.
   • Customer Name
   • Location Name
   • Service Call - Display only
   • Appointment - Display only
   • Description
   • Status
   • Resource
   • Start Date
   • Estimated Hours
   • Skill Level
   • Priority
   • Completion Date - Display only
   • Actual Hours - Display only
3. You can also choose these icons to view additional information.

   • 

      - Service Call Time Stamps

   • 

      - Appointment history

   • 

      - Service Call Tasks

   • 

      - Add a Note. See Working with notes.
     

     If a note exists for this appointment, this icon displays as

     

     .

   • 

      - Related appointments

   • 

      - Service Call Quick Print

   • 

      - Notify Customer
4. Choose Save.