View or edit service appointment details

You can easily view and edit the details of a service appointment.

1. Double-click the service   appointment. This can be a scheduled or unassigned appointment. 

2. The Service Appointment Details window displays. You can view and change the information the appointment information. Additional fields may display depending on Schedule settings.Customer NameLocation NameService Call - Display onlyAppointment - Display onlyDescriptionStatusResourceStart DateEstimated HoursSkill LevelPriorityCompletion Date - Display onlyActual Hours - Display only

3. You can also choose these icons to view additional information. - Service Call Time Stamps - Appointment history - Service Call Tasks - Add a Note. See Working with notes.If a note exists for this appointment, this icon displays as . - Related appointments - Service Call Quick Print - Notify Customer

4. Choose Save.