Upgrading Schedule

Prior to upgrading Schedule, we recommend that you back up the following tables:

GP System Database

• K2A_Area
• K2A_Role – User Roles
• K2A_RolePermissions – User Roles
• K2A_Settings – Settings and Configuration
• K2A_User_Role – User Roles

Company Database

• K2A_ResourceExtension – Technician Details
• SV00113 (Vehicles) – Used for Schedule Mapping/Routing

Follow the Upgrade steps, however immediately after step 10 in Install the Schedule Web Service and application, you will need to stop the K2A_ServiceLibrary application pool in the IIS Manager. This is noted in the directions in a highlighted box. Once the upgrade is complete, restart the Schedule Application Pool.