The user who logs on to MobileTech Administration must be a member of the DYNGRP SQL Server role for each company database and for the DYNAMICS database. To install database objects or create the middle-tier database, you must log on with the SQL Server "sa" account.
When you create a middle-tier database in MobileTech, a daily cleanup job is automatically set up for the database. For more information about this job or how to specify when it runs, see Create a cleanup job for the middle-tier database.
Any time you log on to MobileTech Administration and the version number of MobileTech Administration is higher than the last time you logged on for a company, the page to install database objects opens. You must install database objects for each company.
If you are not prompted to install database objects, go to Tools > Create MobileTech Objects, and then choose Process.
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From the Start menu, open MobileTech Admin. The MobileTech Administration Login page is displayed.
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Enter information in these fields to connect to the MobileTech database.Server Name: Enter the SQL Server name and instance where the Signature modules are installed.Example: server\instanceAuthentication: Choose the authentication mode. You must have a valid SQL Server logon set up.Windows Authentication: Use your Windows user credentials to log on.SQL Server Authentication: Use your SQL Server credentials to log on.Login: Enter the name for the system administrator (sa).Password: Enter the password for the system administrator.
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Choose Connect.
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If multiple companies are installed, the MobileTech Administration Login page is displayed again. In the Company field, select a company and choose Connect. The active company is displayed at the bottom left of the MobileTech Administration page.
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If you need to update the organization database, you will be prompted to do so.
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Enter the email address and password for the administrator, and then choose Update.
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If you need to install database objects, you will be prompted to do so. If you are not prompted to install database objects after you log on, choose Tools > Create MobileTech Objects.You must install database objects for each company.
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Choose Process.
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Continue setting up MobileTech: Create a cleanup job for the middle-tier databaseSet up MobileTech OptionsSet up Additional OptionsSet up TimeTrack batch optionsSet up report and email optionsOptional: Add call, appointment, and location information to email subject lines and attachment namesSet up file extension options for attachmentsOptional: Specify which report attachments sync to devicesSet up customer options for field invoicing and field paymentsLoad dataSet up additional companiesOptional: Increase the maximum size of the MobileTech event logSet up new usersAdd a MobileTech userImport multiple MobileTech usersUser Role MaintenanceVerify attachment setup
To switch companies, choose File > Change Company. Select a company, and then choose OK.