Before technicians can scan a sublocation barcode from the Service Calls or Appointments lists, you must select sublocation validation in Service Management and set UseBarcoding to True in MobileTech Administration.
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In Microsoft Dynamics GP, choose Microsoft Dynamics GP > Tools > Setup > Service Management > Module Setup > Service Options. The Service Options window is displayed.
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In the Premier Options section, mark Use Validation for Sublocations, and then choose OK. This makes the Sublocations button available in the Location window.
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In Microsoft Dynamics GP, choose Cards > Sales > Customer. Enter or select a customer. Choose the Location button, enter or select a location, and then choose the Sublocations button. The Sublocation Maintenance window is displayed.
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If a barcode is associated with the sublocation, add a sublocation barcode.
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Save the changes.
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In MobileTech Administration, choose Setup Options. Under Mobile Device Global Settings, make sure UseBarcoding = True.