Customer Insurance Details

The Customer Insurance Details window provides you with the ability to record customer insurance details for use in the equipment rental process.

Setting Up Access to Customer Insurance Details

To access the Customer Insurance Details window, you must mark the Use Insurance checkbox in the Rental Setup window. Additionally, the Rental Setup window is also used to set up the maximum damage deductible amount and the minimum liability insurance amount that is also used in the Customer Insurance Details window.

1. Go to Microsoft Dynamics GP > Tools > Setup > Equipment > Rental > Rental Setup.
2. Mark the Enable Insurance checkbox.
3. Enter information into the maximum and minimum amounts in the appropriate fields:
   • Maximum Deductible
     Enter the maximum deductible amount for the insurance types in the Customer Insurance Detail window. If a deductible amount entered for any of the deductible fields exceeds this amount, a warning message will display.
   • Minimum Liability
     Enter the minimum liability amount for each occurrence in General Liability. If a liability amount entered that is less than this value, a warning message will display.
4. Mark the Charge Insurance only for customers with LDW checkbox if you are using loss damage waivers (LDW).
5. Select OK.

Entering Customer Insurance Details

Use the Customer Insurance Detail window to record the general liability, auto, and physical damage insurance information. In addition to storing this insurance information, a view-only window can be accessed through the Rental Agreement window by choosing the icon next to the insurance indicator.

1. To access the Customer Rental Insurance Detail window, go to Cards > Sales > Customer to open the Customer Maintenance window.
2. Enter or select the customer.
3. Select Additional and then select Rental Insurance Detail.
4. In the Customer Insurance Detail window, the Customer ID field auto-fills the customer number and customer name as display-only from the Customer Maintenance window.

General Liability Insurance Information

1. To complete the General Liability Insurance section, enter information in the following fields, required fields to receive the completed icon are indicated with *:
   • Insurer*
     Enter the name of the insurer.
   • Broker / Agent*
     Enter the name of the broker or agent.
   • Demographic information
     Enter the demographic information for the broker or agent.
   • Policy Number*
     Enter the policy number.
   • Expiration Date*
     Enter the policy expiration date.
   • Each Occurrence
     Enter the liability amount for each occurrence. If the amount entered is less than the minimum liability entered in the Rental Setup window, a warning message will display. This is just a warning as the information can still be saved.
   • Deductible
     Enter the deductible amount. The maximum deductible amount is entered in the Rental Setup window.
   • Additional Insured*
     Mark this checkbox if this policy has been endorsed with a status of Additional Insured.
   • Self Insured
     Mark this checkbox if the customer is self-insured.
   • Authorization #
     Enter the authorization number.
   • Note
     Enter a note.
2. To attach a digital copy of the insurance policy, select the paper clip icon located above the Note text field.

Auto Insurance Information

1. To complete the Auto Insurance Information section, enter information in the following fields, required fields to receive the completed icon are indicated with *:
   • Insurer *
     Enter the name of the insurer.
   • Broker / Agent *
     Enter the name of the broker or agent.
   • Demographic information
     Enter the demographic information for the broker or agent.
   • Policy Number *
     Enter the policy number.
   • Expiration Date *
     Enter the policy expiration date.

   • Type
     Select Blanket or Schedule. A blanket insurance type is a single limit of insurance that applies over more than one location or more than one category of property coverage, or both. This contrasts with specific or scheduled limits of insurance, which are separate limits that apply to each type of property at each location.

   • CSL
     Enter the combined single limit (CSL) that describes the predetermined limit for the combined total of bodily injury liability coverage and property damage liability coverage. The minimum liability amount is entered in the Rental Setup window.
   • Deductible
     Enter the deductible amount. The maximum deductible amount is entered in the Rental Setup window.
   • Additional Insured *
     Mark this checkbox if this policy has been endorsed with a status of Additional Insured.
   • Self Insured
     Mark this checkbox if the customer is self-insured.
   • Authorization #
     Enter the authorization number.
   • Note
     Enter a note.
2. To attach a digital copy of the insurance policy, select the paper clip icon located above the Note text field.

Physical Damage Insurance Information

1. To complete the Physical Damage Insurance Information section, enter information in the following fields, required fields to receive the completed icon are indicated with *:
   • Insurer *
     Enter the name of the insurer.
   • Broker / Agent *
     Enter the name of the broker or agent.
   • Demographic information
     Enter the demographic information for the broker or agent.
   • Policy Number *
     Enter the policy number.
   • Expiration Date *
     Enter the policy expiration date.
   • Type
     Select Blanket or Schedule.
   • Loss Damage Waiver (LDW)
     Mark this checkbox if the customer has agreed to use the loss damage waiver provided by your company.
   • Comp. Deductible
     Enter the comprehensive deductible amount. This field is required if the policy number has been entered. The maximum deductible amount is entered in the Rental Setup window.

   • Coll. Deductible
     Enter the collision deductible amount. This field is required if the policy number has been entered. The maximum deductible amount is entered in the Rental Setup window.

   • Loss Payee *
     Mark this checkbox to indicate that the insurance settlement payments will be paid to your company.
   • Additional Insured *
     Mark this checkbox if this policy has been endorsed with a status of Additional Insured.
   • Self Insured
     Mark this checkbox if the customer is self-insured.
   • Authorization #
     Enter the authorization number.
   • Note
     Enter a note.
2. To attach a digital copy of the insurance policy, select the paper clip icon located above the Note text field.
3. Select OK.

Insurance icons overview

Each insurance section will display an icon to the right of the section title that indicates if the section is complete (green), incomplete (red), or caution (yellow).

The record can be saved regardless of the displayed icon(s).

The green Complete icon is received when the:

• Fields marked as required for the Complete icon, shown in the previous table, have data entered.
• Combined totals of the amounts entered in the deductible fields are not more than Maximum Deductible entered in Rental Setup.
• Amount entered in the Combined Single Limit is not less than the Minimum Liability entered in Rental Setup.
• Insurance Type is not Scheduled.

AND

• All required fields are filled with data.
• The policy expiration date is not expired.

- OR -

• Self Insured field is marked.
• Authorization number is entered.
• Policy expiration date is not expired.

- OR -

• Loss Damage Waiver is marked. This affects only the Physical Damage section.

The red Incomplete icon is received when the:

• Fields marked as required for the Complete icon, shown in the previous table, are missing data.
• Policy expiration date is expired.

- OR -

• Authorization number is not entered.
• Policy expiration date is expired.

- OR -

• The Loss Damage Waiver is not marked. This affects only the Physical Damage section.

The yellow Caution icon is received when the:

• Combined total of the Deductible fields is more than the maximum deductible entered in Rental Setup.
• Combined Single Limit is less than the minimum liability entered in Rental Setup. This affects only the Auto Liability section.
• Insurance type is Scheduled.

These icons appear on the following windows

The customer's insurance statuses are graphically displayed in the icon group of several windows. Choosing the Insurance icon in any of the windows listed below will open a display only version of the Customer Insurance Detail Inquiry window.

• Customer Rental Information
  Go to Cards > Sales > Customer Maintenance > Additional > Customer Rental Information.
• Customer Center:
  Go to Cards > Equipment > Customer Center.
• Rental Agreement Entry
  Go to Transactions > Equipment > Rental Agreement Entry.