Bug Fixes

SIG-111

Ampersand symbols (&) added in a note are no longer removed when the note is saved.

SIG-125

When voiding a Sales Order Processing (SOP) order that originated from an SOP Quote, and the user does not have access to SOP Reconcile, the quantity removed is no longer duplicated.

SIG-217

The Modified User now updates correctly in both Signature and Schedule with the user’s correct ERP ID.

SMS-2455

If you use the SMS Technician node in SmartConnect to import technicians, we have added a check in wsiSMSTechnician to verify that the Technician field does not exceed 10 characters. Although the database length of the Technician field is 11 characters, the keyable length within Microsoft Dynamics GP is only 10 characters. Therefore, if a technician with 11 characters is imported into Signature, the technician cannot be accessed in Service Management.

SMS-2474

Billing notes added to a maintenance contract invoice are now displayed as expected on the Maintenance Contract Invoice SSRS report. Note: You must redeploy the Maintenance Contract Invoice.rdl report file(s) to update the invoice report(s). See Signature SSRS Reports Setup for more information.

SMS-2512

The Fixed OH per Hour rates are now displaying as expected in the Labor Rate Group Setup window. This was a display-only issue.

SMS-3200

If you use the SMS Service Call node in SmartConnect to import service calls, we have updated the wsiSMSServiceCall to allow passing nothing in for the Service Call ID so the system will auto-generate it.

SMS-3362

The Salesperson ID from the Location ID is now populating as expected from service calls created in MobileTech.

SMS-3380

With Time Zone Views enabled in Service Options, the appointment date is now accurate when the appointment is saved.

SMS-3390

The wsiPMTransactionLine stored procedure was updated to fix an issue where, for credit memos only, the stored procedure was changing the GL account number for the PAY distribution to the account number from GP setup.

SMS-3394

With Extended Pricing Matrix enabled in Service Invoice Options, the price matrix markup on the OTHER cost description is now calculated on the service invoice if using the Payables Transaction Entry window.

SMS-3404

The Contract Coverage Maintenance window has been updated to replace the radio buttons for selecting equipment with checkboxes. Select the equipment in either section and select the Insert or Remove button. You will be prompted with a message that indicates the number of equipment to add/remove. Click the Yes button.

SMS-3408

In the Service Manager window, selecting equipment and then the New Call button creates a new service call with a default task in the SV00302 table. If you close the Service Call window without saving or select Clear or Delete, the record in SV00302 is now removed (if the new service call is discarded).

SMS-3409

The Contract Type field length has been increased from 15 characters to 20 characters. It had been reported that when running the routine for creating maintenance invoices, users were receiving a syntax error message.

SMS-3410

The division now auto-populates when creating a service call in MobileTech after the contract is selected.

SMS-3415

We’ve fixed an issue where a blank equipment type record caused an unintended equipment record to be created.

SMS-3424

We’ve updated the search functionality when using Find on the service call window when searching for equipment. The Service Call window no longer freezes up or takes minutes to find the equipment.

SMS-3439

When purchase orders are created in MobileTech and Schedule, the user name (technician or Schedule user) now populates as expected in the Created By field in the Purchase Order Status window. Previously, “dbo” defaulted into this field.

JC-737

We’ve fixed an issue where items could be returned on subcontractor purchase order if the item number was entered before the purchase order number.

JC-772

Negative committed costs now show on the Job Committed Costs SSRS report. It was previously pulling only the positive amounts. Note: You must redeploy the Job Committed Costs.rdl report file to update the report. See Signature SSRS Reports Setup for more information.

JC-787

In the Print TimeTrack History window, selecting the job number lookup no longer causes the system to freeze.

SMS-3200

If you use the SMS Service Call node in SmartConnect to import service calls, we have updated the wsiSMSServiceCall to allow passing nothing in for the Service Call ID so the system will auto-generate it.