Import Multiple MobileTech Users

You can import multiple user records from Microsoft Dynamics GP instead of adding individual users. All users who are set up as technicians in Service Management and are set up as Registered Users in TimeTrack are listed. You can select only the number of technicians you purchased licenses for.

1. In MobileTech Administration, select Users, and then select Import. The Bulk User Load page is displayed.

2. Mark the checkboxes for the technicians whose records you want to import. These users will be assigned to the role of MobileTech.

3. If a technician does not have an email address and password assigned, enter that information in the appropriate columns. The email address for each technician must be unique. Each technician's email address also is used to send and receive reports that are associated with technician activities.

4. Select Update. The technicians are added to the list of users in the column on the left.