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Time Log Settings

SettingDescription
UseTimeLogDetermines whether technicians can clock in and out from the client device and have billable labor hours calculated automatically by the system. Unbillable hours for technicians also are calculated by the system. Users also can see which appointments they are timed in to, and the Time In and Time Out values are displayed in the Appointment Summary Preview and Job Summary Preview panes and on the Call Summary and Appointment Summary reports. The default value is False. If False, the next four settings are not available.
TimeLogLockTimeInTimeOut

Determines whether the Time In and Time Out fields on the client device are locked. The default value is True. If True, hours go directly to appointment history. If False, technicians can manually adjust the time. You can change this value only if UseTimeLog = True.

TimeLogLockLaborTime

Determines whether the Labor Time field on the client device is locked. The default value is True. If False, technicians can manually adjust the labor hours that are calculated based on their time in and time out. You can change this value only if UseTimeLog = True.

TimeLogAllowTimeOverlap

Determines whether technicians can time-in to multiple appointments at the same time. The default value is False, so time-in and time-out entries cannot overlap. You can change this value only if UseTimeLog = True

If you are upgrading from an earlier version of MobileTech, this setting may have been set to True and could not be changed. If so, the setting remains set to True after the upgrade, but you can change the value.

TimeLogRoundingInterval

The interval (in minutes) that labor time is rounded to when technicians time in and out. The default value is 15, which means the technician's labor hours are rounded to the nearest 15 minutes. Enter a value of 1-60 minutes. You can change this value only if UseTimeLog = True. If you enter 0, this may cause the calculations to not work as expected.

If you want the initial values to be automatically rounded, you will need to set this up in Offline HTML. See Set Time In/Out to Display Rounded Time (Optional).

TimeLogStatusUpdate

Select the appointment status to default for appointments when the technicians time in. If the status is manually updated in the appointment to the specified status, the technician will be automatically timed in. The default value is empty (disabled). 

TimeLogStatusUpdate and AutoStatusUpdate in Mobile Device Global Settings cannot have the same value.

UseTravelTimeLog

Determines whether technicians can time in and out from the client device for travel time to be calculated automatically by the system to the labor or travel cost code indicated below as the DefaultCostCodeTravelTimeLog. The default value is False. Select True to allow technicians to use the Travel Time feature.

If False, the remaining settings in this section are not available.

DefaultBeginTravelStatusSelect the appointment status to default for an appointment when the technician selects Begin Travel. The default value is blank. If no value is set, the appointment status is not changed on begin travel.
DefaultEndTravelStatusSelect the appointment status to default for an appointment when the technician selects End Travel. The default value is blank. If no value is set, the appointment status is not changed on end travel.
DefaultCostCodeTravelTimeLog

Select the cost code value used when a technician ends travel to an appointment. This also sets the time entry cost type to LABOR or TRAVEL for service appointments or technician activities. If this a job appointment, then only a LABOR cost code is used based on the job appointment details.

The default value is blank. If no value is set, the technician can manually select the pay code in the popup window after selecting End Travel.

If the user has a different pay cost code set for their default, that pay code overrides the cost code set here. To default the billed/unbilled pay code, you can set this up in the Travel Settings section in MobileTech Options.

MinimumTravelMileageEnter the minimum allowed mileage for travel time logs. A valid value is anything greater than or equal to 1. The default value is 1.
MinimumTravelTimeEnter the minimum allowed time (minutes) for travel time logs. A valid value is anything greater than or equal to 1. The default value is 1.
RequireTravelforCompletionDetermines if technicians must enter travel before gaining access to the appointment completion form.
AutoTimeInDetermines if the technician will be automatically timed in to an appointment after ending travel. The default value is False, which means the technician will have to manually time into the appointment. Select True to automatically time the technician in to the appointment.
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