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Purchase Order Settings

These settings apply only if you use purchase orders.

SettingDescription
UsePurchaseOrderServiceDetermines whether the PO Line tab is available when completing service appointments. Technicians can use that tab to enter purchase orders. The default value is True.
UsePurchaseOrderJobCost

Determines whether the PO Line tab is available when completing job appointments. Technicians can use that tab to enter purchase orders. The default value is True

This option is enabled when users are on Signature 2018 R7 (2022 Release) or later.

UsePONonInventoryItems

Determines whether non-inventory items can be entered on purchase order lines. The default setting is True.

To allow non-inventory items to be added when completing appointments, see Inventory Settings.

PurchaseOrderValidationLevelService

The level of requirement for entering purchase orders before completing a service appointment. The default value is OPTIONAL.

  • OPTIONAL – Technicians do not need to enter purchase orders before completing appointments and are not prompted to enter them.
  • WARNING – Technicians are prompted, but not required, to enter purchase orders before completing appointments.
  • REQUIRED – Technicians must enter at least one purchase order before completing appointments.
AutoGeneratePurchaseOrderNumbers

Determines whether purchase order numbers are generated automatically. If True, purchase order numbers are generated automatically and cannot be changed by technicians. If False, technicians can enter purchase order numbers. To use a unique prefix to make it easier to identify in the host system purchase orders that were entered by technicians, select False. Then, for the DefaultPONumberPrefix setting, enter a prefix to display on purchase orders that are created by technicians. The default value is True.

DefaultPONumberPrefix

Enter a unique purchase order number prefix to display on purchase orders that are created by technicians. You can change this value and generate special prefixes only if AutoGeneratePurchaseOrderNumbers = False.

DefaultPOItemNumberPrefix

Enter a default prefix to display when technicians enter a non-inventory item on a purchase order line.

DefaultSiteThe default inventory site to use when technicians create purchase orders. If a technician is assigned to this site in Service Management, the site is displayed by default in the Site field in the PO Lines pane. If a technician is not assigned to this site in Service Management, the Site field is blank.
DefaultUnitOfMeasure

The default inventory unit of measure to use when technicians create purchase orders.

UnknownVendorId

The default vendor ID to use when a vendor name is not displayed in the lookup window. Technicians can select the Unknown Vendor option on devices when they purchase an item from a new vendor who is not set up in Service Management.

UsePurchaseOrderReceiptDetermines whether technicians can view and receive against COMMITTED drop-ship purchase orders that are entered in Microsoft Dynamics GP. The default value is False.
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