Task Settings

If a task response is marked as required in Service Management, the task cannot be completed until the response is entered.
A service call can remain open with Task Completion set to Required if a second appointment is created for the service call prior to attempting to complete the first appointment.

Setting	Description
DefaultTaskStatus	The default task status when a task is received on a mobile device. The default setting is based on the task status that is set up in Service Management. This value does not apply to the tasks that are displayed when you view tasks by selecting the All Open Tasks (hierarchy) view in the Tasks pane. This value cannot be changed.
DefaultTaskCompletionStatus	The default status that is used when completing a task on the client device.
TaskValidationLevel	The level of requirement for completing tasks before completing an appointment. The default value is WARNING. OPTIONAL – Appointments can be completed regardless of the status of the appointment tasks. When completing the task, a check is performed for required task responses. Required responses must have a value. WARNING – A warning is displayed if appointment tasks are set to the default task status that is specified in the DefaultTaskStatus setting. REQUIRED – An appointment cannot be completed until all tasks have a status other than the default task status, as defined in the DefaultTaskStatus setting.
HideTaskEstimateHours	Determines whether estimated hours for a task are hidden on the client device. If True, estimated hours are hidden (they are not displayed on the client device). The default value is False.
ShowTasksForAppointments	Determines whether tasks that are associated with an appointment are shown with the Appointment pane when a service call appointment is completed. The default value is False.
UseTaskMaterials	Determines whether task materials (replacement parts) are displayed for tasks and task hierarchies for service calls. The default value is False.