Installation & Administration Guide

Introduction

• Compatible Operating Systems
• Prerequisite Applications
• Other System Requirements
• Other Resources
• Control Definitions

Installing or Upgrading MobileTech

• Install MobileTech Server
• Upgrade MobileTech Server
• Install the MobileTech Client
• Install eTimeTrack Web Service
• Install the Quadra Field Quoting Integration (optional)

Setting up MobileTech

• Set up Distributed Transaction Coordinator (DTC)
• Set up Password Complexity and Lockout Policy
• Increase the Maximum Size of the MobileTech Event Log (optional)
• Set up MobileTech Administration
• Import the MobileTech Woodford Project
• Set up MobileTech on a Client Device

Setting up Woodford (optional)

• Enable Flexible Forms (optional)
• Enable Mobile Auditing (optional)
• Set the Fetch Limit (optional)
• Set up the Sync Date Filters (optional)
• Enter the Google Maps API Key (optional)
• Enable Sync Dashboard (optional)
• Enable the Automatic Timesheet Generation after Job Appointment Completion (optional)
• Enable Resco Inspections (optional)
• Filter Service Call Types (optional)
• Add Synchronization Prompt (optional)
• Turn Off Technician Activity Creation from Calendar (optional)
• Set Time In/Out to Display Rounded Time (Optional)
• Enable Service Call Creation for Inactive Locations (optional)
• Turn Off Ability to Delete Time-In for Service Appointments (optional)

Using MobileTech

• Completing Administrative Tasks and Procedures
• Information processing in Microsoft Dynamics GP

Troubleshooting

• Labor Sync Errors
• License Errors
• Microsoft Distributed Transaction Coordinator Fails