Creating a Pricing Matrix

Regular vs. Extended Pricing Matrix

The main difference between a regular pricing matrix and an extended pricing matrix is that with extended, you can create price rates down at the "cost code" level. In addition, with an extended pricing matrix, you have several more criteria/filter options such as call type, problem type, equipment type, and so on.

Refer to the sections that follow for information and detailed instructions on the regular pricing matrix feature.

See also: