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Issues Fixed

December 2025

Case #

Issue Fixed

SCHED-2530

Route optimization is now functioning correctly. An "Uncaught TypeError: Cannot Read" error was blocking the optimization when users selected Process Route or Optimize Route.

SCHED-2535

Users can now edit and save a service call with multiple appointments.

September 2025

Case #

Issue Fixed

SCHED-2332

When using the Appointment Wizard, users can no longer manually enter an inactive job or closed service call in the appropriate field. These were blocked from selecting from the lookup window but users could enter the value and then tab off the field.

SCHED-2337

We’ve updated the Default Appointment Hours label in Schedule Configuration Settings to display as Default Estimated Hours. The functionality has always been for the estimated hours, but the label was incorrect.

SCHED-2457

Users can no longer open a closed service call.

SCHED-2467

When creating appointments for a team using the Activity Wizard, inactive technicians are now excluded from the appointments.

SCHED-2472

Users can no longer create a new appointment on a closed call.

SCHED-2524

Users can now resize the Unscheduled Appointments window as expected.

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