After installing and setting up MobileTech Admin, you will want to test your settings in the Mobile CRM app (MobileTech Client). If you will be installing the Mobile CRM app to a Windows Server, you will need to download and install the Resco Mobile CRM Windows (desktop) Client from the Resco Downloads web page. For all other operating systems, you can download from the following app stores: Apple App Store, Google Play, and Windows Store.
As App Stores are increasing their security requirements, HTTPS (with Trusted SSL Certificates) will soon become a requirement across all device types. Therefore, we recommend that you transition your MobileTech environment to use SSL with a trusted certificate.
Important:
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If you currently have the Resco Mobile CRM app installed on your server, before installing the new Mobile CRM msi version, you will need to verify that you have the latest Visual C++ Redistributable package installed. For the latest version go to: Latest supported Visual C++ Redistributable downloads. After installing the C++ Redistributable package, follow the steps below to install the Mobile CRM msi to your Windows Server.
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The two most recent major versions of MobileTech are validated for use with the latest release of Resco MobileCRM. While older versions of MobileTech may function with Resco MobileCRM, compatibility is not guaranteed, and use of unsupported versions is at the user’s own risk.
Installing the Mobile CRM app to a Windows Server:
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Download the Windows (desktop) Mobile CRM app.
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If you are upgrading, uninstall the current version.
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Double-click the MobileCRM-xx.x.x.msi file.
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Complete the setup wizard.