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Delete Time-In for Service Appointments

If you have timed into an appointment in error, depending on your company's settings, you can delete the time-in if you haven't synced your device.

To delete a time-in:

  1. Choose Appointments 
  2. Select the appointment and select Delete Time In.
  3. In the confirmation window, select Yes.
  4. In the next window, 
    • If you have auditing enabled for appointmentstatustimestamp (Create & Update), you will receive prompt asking if you want to revert the appointment status. No appointment status selection needed, the appointment status automatically is reverted.
    • If auditing is not enabled or you selected No to the Revert message, you have the option to manually update the appointment status. 
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