Set up MobileTech Administration

The user who logs on to MobileTech Administration must be a member of the DYNGRP SQL Server role for each company database and for the DYNAMICS (your database may have a different name) database. To install database objects or create the middle-tier database, you must log on with the SQL Server "sa" account.

When you create a middle-tier database in MobileTech, a daily cleanup job is automatically set up for the database. For more information about this job or how to specify when it runs, see Create a cleanup job for the middle-tier database. 

Any time you log on to MobileTech Administration and the version number of MobileTech Administration is higher than the last time you logged on for a company, the page to install database objects opens. You must install database objects for each company.

If you are not prompted to install database objects, go to Tools > Create MobileTech Objects, and then choose Process.

1. From the Start menu, open MobileTech Admin. 
2. On the MobileTech Administration Login page, enter information in these fields to connect to the MobileTech database.
   • Server Name
     Enter the SQL Server name and instance where the Signature modules are installed. Example: server\instance.
   • Authentication
     Choose the authentication mode. You must have a valid SQL Server logon set up.
     • Windows Authentication
       Use your Windows user credentials to log on.
     • SQL Server Authentication
       Use your SQL Server credentials to log on.
   • Login
     Enter the name for the system administrator (sa).
   • Password
     Enter the password for the system administrator.
3. Choose Connect.
4. If multiple companies are installed, the MobileTech Administration Login page is displayed again. In the Company field, select a company and choose Connect. The active company is displayed at the bottom left of the MobileTech Administration page.
5. Enter the email address, password, and the other information for the administrator, and then choose Create/Update.
6. The following options may need to be updated, which you will be prompted for:
   • Organization database
   • Resco middle-tier database(s)

   • Database objects

     

     If you are not prompted to install database objects after you log on, choose Tools > Create MobileTech Objects. You must install database objects for each company.

7. Choose Process. 
8. Continue setting up MobileTech.

To switch companies, choose File > Change Company. Select a company, and then choose OK.