Unlinking BOB Equipment will remove the link between the ERP Equipment and the BOB Equipment. If you created a new BOB Equipment, the Equipment still exists in Building Optimization Broker.
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Go to Cards > Service Management > Service Manager.
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From the Service Manager menu bar, go to Additional > Map2BOB Sites.
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Select the ellipsis icon to the right of the ERP Customer and then select Manage Equipment.
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In the Equipment Tracking window, to the right of the Equipment to unlink, select the ellipsis icon.
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Select Manage Equipment.
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In the Equipment window, select Unlink.
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Select Yes to unlink the entity.
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In the Equipment Tracking window, the BOB Equipment is cleared. The Tracked check box is cleared and the Linked icon no longer displays.
Buttons on this window
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Cancel - Closes the window without making any changes.
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Unlink - Removes the link to the entity. If you are unlinking a Client, this will also unlink all associated Sites, Equipment, and Contacts. If you are unlinking a Site, this will also unlink Equipment.