Use this utility to reassign all reminder notes, as of a specific date, from the current owner to a new owner. An example of using this utility is if the current owner is no longer with the company.
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Select Microsoft Dynamics GP > Tools > Utilities > Service Management > Reminder Notes Reassignment.
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Use the lookup window to select the Current Owner.
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Enter From Date. The system will move all notes from this date to the current date.
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Select Move.