Signature 2026 (18.9)

Bug Fixes

Service Management

Administration and Installation

  • Azure Services Add-In installation. Addresses an installation failure caused by a missing required ODBC driver when installing the Signature Azure Services Add-In. (SMS-3492)

  • Registration with special characters in passwords. Corrects errors in the Signature Registration Tool when the SQL sign-in password contains a semicolon, including errors that could display part of the password. (SMS-3495)

  • Dynamics GP startup compatibility. Addresses trigger registration errors reported when launching Dynamics GP 18.09 with Signature. (SMS-3502)

Document Management

Cloud document deletion. Corrects a failure when deleting cloud-stored documents with large document IDs. (SMS-3494)

Maintenance Contracts

  • Billing amounts for manual revenue recognition. Uses the original service call opening date to determine the maintenance billing period for manual revenue recognition, keeping the billing amount consistent when the service call date rolls forward. (SMS-3475)

Service Calls and Invoicing

  • Service Call Invoice report performance. Improves performance when opening the Service Call Invoice report directly in SSRS, addressing excessive processing that could cause the report server to become unresponsive with large datasets. (SMS-3482)

  • Invoice document number generation. Addresses processing conflicts when Signature and MobileTech request the next receivables document number during service invoicing. (SMS-3490)

  • Contact lookup performance. Improves contact lookup from the service call window, addressing processing delays that could cause Dynamics GP to freeze and disrupt other users. (SMS-3491)

  • Service Batch Invoicing with other costs. Corrects a duplicate-record error when only some other-cost transactions sharing the same subcode are selected for invoicing. The invoice includes the cost-of-goods-sold distribution for the selected transactions. (SMS-3493)

  • Service invoice posting. Addresses processing conflicts between equipment warranty checks and service invoice posting that could cause posting to stop responding. (SMS-3496)

  • Purchase order accounts after a division change. Updates the associated purchase order line account when the division changes on a service call with a committed, unreceived purchase order, so receipts use the account for the new division. (SMS-3499)

Job Cost

  • Change order setup during installation. Ensures the required change order work table is created during Signature installation and upgrade. (JC-791)

  • Application for Payment printing. Corrects an issue that prevented Application for Payment invoices from printing for jobs with a project number and User Defined billing that are not billed at the project level. (JC-793)

  • Job Percentage of Completion report errors. Corrects an error that could prevent the Job Percentage of Completion SSRS report from running when prior-period contract values are unavailable. (JC-797)

  • Historical invoice distributions. Displays receivables distributions from Job Invoice Zoom after an invoice has been moved to history in Dynamics GP. (JC-801)

  • Jobs beginning with Z in completion reporting. Includes jobs with numbers beginning with Z when the Job Percentage of Completion report uses the First-to-Last job range. (JC-802)

  • Open-period completion report amounts. Corrects Contract Amount, Contract Earned, and Margin values for Cost Plus jobs when the selected reporting period is open and costs exist in a later period. (JC-804)

  • Fixed change orders during job reconciliation. Preserves fixed change order amounts in Expected Contract when Reconcile Jobs runs for Cost Plus and Cost Plus NTE jobs. (JC-807)