Common Icons

This table helps familiarize you with some of the icons that are used in MobileTech.

Icon	Name/Description
	Menu Display a list of available actions for a transaction or timesheet entry, such as Save, Delete, and Cancel. The actions that are available depend on the kind of transaction or timesheet entry that you're working with.
	Add Snippets Add predefined resolution note snippets when you complete an appointment. Select as many snippets as you want, in the order that you want them listed.
	Back Close the current pane and return to the previous pane.
	Barcode Scan a barcode for equipment or inventory items.
	Complete Complete an appointment.
	Map Display appointment addresses on a map.
	New Create a new record, such as a service call, appointment, or note.
	Number of Rejected Time Entries If you have any rejected time entries, a notification count displays next to the Time Entry icon on the navigation pane. The number displayed indicates the number of rejected transactions for the Previous and Current Weeks combined. When you correct and resubmit the time entry, the count updates.
	Rejected Time Entry This icon displays in the Time Entry list next to any time entries that have been rejected. A status row for the time entry also displays "Rejected" and the manager's comments display.
	Return to List Return to the list of appointments.
	Save Save the changes to the record.
	Sync Sync your device to the host system. On the PO Receipts tab, the Sync icon opens the vendor lookup, so you can select the vendor to use for retrieving drop-ship purchase orders.

Home Screen Icons

Icon	Name/Description
	Map View your appointments on a map.
	Calendar Choose to view your appointments in one of four views: Agenda, Day, Week, or Month. On devices, service appointments and technician activities can be dragged-and-dropped to a new date and/or time. (Dragging and dropping is not supported for job appointments.)
	Customer Choose to view a list of customers on your device. You can select a customer and then view the customer information, location, and any customer notes. See Customers and Locations for more information.
	Appointment Displays a list of appointments that you can choose to display more information, complete the appointment, and/or time in. You can filter the list to display only service appointments or only job appointments. You can search the list and you can also sort the list by date. See Appointments for more information.
	Service Call Displays a list of service calls that you can choose to display more information or you can create a new service appointment for the service call. You can search and filter the list. you can also sort the list by date, location, or call type. See Service Calls for more information.
	New Service Call Choose this to open the New Service Call window. See Create or Edit a Service Call for more information.
	Time Entries Displays a list of your time entries. The default view is the Current Week. You can also choose to display the Previous Week entries. You can search the list and you can also sort the list by date. From the Time Entries window, you can also add unbilled time entries and run the Employee Timesheet report. See Time Entry for more information.
	Additional Work Choose to display a list of additional billable work or you can create additional billable work for a service call. See Enter Additional Work for a Service Call for more information.
	Setup Choose to select/enter device setup options for your device. After you choose this icon, you then can choose either Resco setup options or MobileTech setup options. See MobileTech Setup for Mobile Devices for more information.
	Help Choose to view the online MobileTech Help.
	About Choose to display version information for MobileTech and Woodford. You can also clear your log files and email log files from the About window. See Clearing the Error Log Files and Emailing the Log Files for more information.